{"id":195,"date":"2023-11-28T12:11:01","date_gmt":"2023-11-28T12:11:01","guid":{"rendered":"https:\/\/socialfair.com.au\/coburg\/?page_id=195"},"modified":"2026-01-17T10:22:12","modified_gmt":"2026-01-16T23:22:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/socialfair.com.au\/coburg\/about\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"b-page-header relative      c-bg-color--blue d-pt-112 d-pb-112 m-pt-64 m-pb-64\" id=\"\" style=\"background-image:url(https:\/\/socialfair.com.au\/coburg\/wp-content\/uploads\/sites\/2\/2024\/08\/CleanShot-2024-08-17-at-15.10.15-5-1-1440x707.png)\">\n    <div class=\"o-wrapper  u-hero-pt\">        \n\n        <div class=\"b-page-header__content\" data-aos=\"fade-up\">\n\n            <h1>FAQs<\/h1>\n                            <p>Social Fair Coburg<\/p>\n                                <\/div>\n\n    <\/div>\n\n    \n\n<\/div>\n\n\n\n\n<div class=\"b-cont-image  b-cont-image--left relative      c-bg-color--lightblue d-pt-112 d-pb-112 m-pt-64 m-pb-64\" id=\"\">\n    <div class=\"o-wrapper\">\n        <div class=\"b-cont-image__wrapper\">\n            <div class=\"b-cont-image__image \"  data-aos=\"zoom-in\">\n                                                <div class=\"c-lazy-wrapper\" style=\"padding-bottom: 100%;\">\n                <img\n                    class=\"c-image lazy \"\n                    data-src=\"https:\/\/socialfair.com.au\/coburg\/wp-content\/uploads\/sites\/2\/2024\/02\/CleanShot-2024-02-11-at-12.09.17-aspect-ratio-1000-1000-1-700x700.png\"\n                    alt=\"\" width=\"700\" height=\"700\" \n                >\n                <\/div>\n                \n            <\/div>\n            <div class=\"b-cont-image__content\"  data-aos=\"fade-up\">\n\n                \n                                    <h2>Welcome to Social Fair Coburg<\/h2>\n                \n                <div class=\"c-editor-cont\"><p>Social Fair offers a delightful mix of food, drinks, and endless entertainment! Sports Bar &amp; Bistro, Caf\u00e9 + a huge range of attractions &amp; fun.<\/p>\n<\/div>\n                \n                                <div class=\"b-cont-image__buttons d-mt-40 m-mt-24 \">\n                                                <a class=\"c-button\" href=\"\/coburg\/book\"  >\n        <span>Book now<\/span>\n    <\/a>\n                                                        <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n\n    \n<div class=\"c-deco d-visible\" style=\"top:auto; bottom:0; left:auto; right:-25px; transform:translateY(50%)   \">\n\n        <img loading=\"lazy\" decoding=\"async\" class=\"img-1\" src=\"https:\/\/socialfair.com.au\/coburg\/wp-content\/themes\/socialfair\/dist\/images\/icons\/yellow\/sf-rock2.svg\" alt=\"\" style=\"transform:  rotate(15deg)\" width=\"230\" height=\"230\">\n    \n    \n<\/div>\n\n<\/div>\n\n\n\n<div class=\" b-faqs  relative      c-bg-color--blue d-pt-64 d-pb-64 m-pt-64 m-pb-64\" id=\"\">\n\n    <div class=\"o-wrapper o-wrapper--wide\" data-aos=\"fade-up\">\n        <div class=\"b-faqs__wrapper\">\n\n                            <h2 class=\"d-mb-40 m-mb-48\">General FAQs<\/h2>\n            \n                 \n                <ul class=\"accordion two\">       \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_dae610fffdde94c9678c3aa10d4920c20\" id=\"tab-block_dae610fffdde94c9678c3aa10d4920c20\">\n                            How do I book?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_dae610fffdde94c9678c3aa10d4920c20\" aria-labelledby=\"tab-block_dae610fffdde94c9678c3aa10d4920c20\">\n                            <div class=\"c-editor-cont\">\n                                <p>Just click <a href=\"\/coburg\/book\">here to book online.<\/a><\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_dae610fffdde94c9678c3aa10d4920c21\" id=\"tab-block_dae610fffdde94c9678c3aa10d4920c21\">\n                            Can I just turn up?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_dae610fffdde94c9678c3aa10d4920c21\" aria-labelledby=\"tab-block_dae610fffdde94c9678c3aa10d4920c21\">\n                            <div class=\"c-editor-cont\">\n                                <p>Walk ins are welcome! However, we do recommend booking your activity tickets online to avoid disappointment.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_dae610fffdde94c9678c3aa10d4920c22\" id=\"tab-block_dae610fffdde94c9678c3aa10d4920c22\">\n                            What if I have a big group?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_dae610fffdde94c9678c3aa10d4920c22\" aria-labelledby=\"tab-block_dae610fffdde94c9678c3aa10d4920c22\">\n                            <div class=\"c-editor-cont\">\n                                <p>For table bookings larger than 12 people please contact us to discuss options.<\/p>\n<p>Contact: coburg@socialfair.com.au<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_dae610fffdde94c9678c3aa10d4920c23\" id=\"tab-block_dae610fffdde94c9678c3aa10d4920c23\">\n                            Where can I park?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_dae610fffdde94c9678c3aa10d4920c23\" aria-labelledby=\"tab-block_dae610fffdde94c9678c3aa10d4920c23\">\n                            <div class=\"c-editor-cont\">\n                                <p>We have our own car parking available on site.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_dae610fffdde94c9678c3aa10d4920c24\" id=\"tab-block_dae610fffdde94c9678c3aa10d4920c24\">\n                            When do you open?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_dae610fffdde94c9678c3aa10d4920c24\" aria-labelledby=\"tab-block_dae610fffdde94c9678c3aa10d4920c24\">\n                            <div class=\"c-editor-cont\">\n                                <p>See our trading hours <a href=\"\/coburg\/contact\">here<\/a>!<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_dae610fffdde94c9678c3aa10d4920c25\" id=\"tab-block_dae610fffdde94c9678c3aa10d4920c25\">\n                            How accessible is your venue?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_dae610fffdde94c9678c3aa10d4920c25\" aria-labelledby=\"tab-block_dae610fffdde94c9678c3aa10d4920c25\">\n                            <div class=\"c-editor-cont\">\n                                <p>Easy access including ramps, however the mezzanine level can only be accessed via stairways. Please <a href=\"\/coburg\/contact\">contact<\/a> us if you need to reserve accessible seating for your booking.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_dae610fffdde94c9678c3aa10d4920c26\" id=\"tab-block_dae610fffdde94c9678c3aa10d4920c26\">\n                            Refund Policy                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_dae610fffdde94c9678c3aa10d4920c26\" aria-labelledby=\"tab-block_dae610fffdde94c9678c3aa10d4920c26\">\n                            <div class=\"c-editor-cont\">\n                                <p>Please ensure your child wants to participate before booking. Attraction selections are <strong>final,\u00a0<\/strong>including if a child becomes scared or chooses not to climb. Refer to our T&amp;C&#8217;s for more information.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                                <\/ul>\n            \n        <\/div>\n    <\/div>\n\n    \n\n<\/div>\n\n\n\n<div class=\" b-faqs  relative      c-bg-color--green d-pt-64 d-pb-64 m-pt-64 m-pb-64\" id=\"\">\n\n    <div class=\"o-wrapper o-wrapper--wide\" data-aos=\"fade-up\">\n        <div class=\"b-faqs__wrapper\">\n\n                            <h2 class=\"d-mb-40 m-mb-48\">Restaurant &amp; Bar FAQs<\/h2>\n            \n                 \n                <ul class=\"accordion two\">       \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_8c2605267ba79625bb01bbe25cfc84660\" id=\"tab-block_8c2605267ba79625bb01bbe25cfc84660\">\n                            Do you have GF\/vegan\/veggie options?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_8c2605267ba79625bb01bbe25cfc84660\" aria-labelledby=\"tab-block_8c2605267ba79625bb01bbe25cfc84660\">\n                            <div class=\"c-editor-cont\">\n                                <p>We sure do! See (V), (VE) and (GF) on our menu.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_8c2605267ba79625bb01bbe25cfc84661\" id=\"tab-block_8c2605267ba79625bb01bbe25cfc84661\">\n                            Do you cater for allergies?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_8c2605267ba79625bb01bbe25cfc84661\" aria-labelledby=\"tab-block_8c2605267ba79625bb01bbe25cfc84661\">\n                            <div class=\"c-editor-cont\">\n                                <p>Please inform our staff if you are allergic to any ingredients.<\/p>\n<p>We cannot guarantee the absence of allergens in our dishes. While we try our very best to cater to all dietary requirements, cross-contamination can occur in the kitchen and cooking appliances. <em>Eg. chips are cooked in the same oil that items which contain gluten and\/or egg.<\/em><\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_8c2605267ba79625bb01bbe25cfc84662\" id=\"tab-block_8c2605267ba79625bb01bbe25cfc84662\">\n                            Can I bring my own food?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_8c2605267ba79625bb01bbe25cfc84662\" aria-labelledby=\"tab-block_8c2605267ba79625bb01bbe25cfc84662\">\n                            <div class=\"c-editor-cont\">\n                                <p>We do not allow outside food into the venue, with the exception of birthday cake and take home lolly bags.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_8c2605267ba79625bb01bbe25cfc84663\" id=\"tab-block_8c2605267ba79625bb01bbe25cfc84663\">\n                            What&#8217;s on your menu?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_8c2605267ba79625bb01bbe25cfc84663\" aria-labelledby=\"tab-block_8c2605267ba79625bb01bbe25cfc84663\">\n                            <div class=\"c-editor-cont\">\n                                <p>Check out our latest menu <a href=\"\/coburg\/food-drink\">here<\/a>!<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_8c2605267ba79625bb01bbe25cfc84664\" id=\"tab-block_8c2605267ba79625bb01bbe25cfc84664\">\n                            Do you serve drinks?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_8c2605267ba79625bb01bbe25cfc84664\" aria-labelledby=\"tab-block_8c2605267ba79625bb01bbe25cfc84664\">\n                            <div class=\"c-editor-cont\">\n                                <p>Our fully stocked bar is ready and waiting\u2026 enjoy from our range of crisp tap beer, cocktails and oh so much more.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_8c2605267ba79625bb01bbe25cfc84665\" id=\"tab-block_8c2605267ba79625bb01bbe25cfc84665\">\n                            Can I bring my own food?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_8c2605267ba79625bb01bbe25cfc84665\" aria-labelledby=\"tab-block_8c2605267ba79625bb01bbe25cfc84665\">\n                            <div class=\"c-editor-cont\">\n                                <p>We do not allow outside food into the venue, with the exception of birthday cake<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                                <\/ul>\n            \n        <\/div>\n    <\/div>\n\n    \n\n<\/div>\n\n\n\n<div class=\" b-faqs  relative      c-bg-color--lightblue d-pt-64 d-pb-64 m-pt-64 m-pb-64\" id=\"\">\n\n    <div class=\"o-wrapper o-wrapper--wide\" data-aos=\"fade-up\">\n        <div class=\"b-faqs__wrapper\">\n\n                            <h2 class=\"d-mb-40 m-mb-48\">Kid&#8217;s Party FAQs<\/h2>\n            \n                 \n                <ul class=\"accordion two\">       \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_cc5b272f449b7c68526f0f5a669852730\" id=\"tab-block_cc5b272f449b7c68526f0f5a669852730\">\n                            Can I bring a cake?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_cc5b272f449b7c68526f0f5a669852730\" aria-labelledby=\"tab-block_cc5b272f449b7c68526f0f5a669852730\">\n                            <div class=\"c-editor-cont\">\n                                <p>Yes!<\/p>\n<p>Please be mindful that if your cake contains frosting or icing we may not have any room in our fridges to store it. We, of course try our very best to make room.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_cc5b272f449b7c68526f0f5a669852731\" id=\"tab-block_cc5b272f449b7c68526f0f5a669852731\">\n                            Can I bring my own food?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_cc5b272f449b7c68526f0f5a669852731\" aria-labelledby=\"tab-block_cc5b272f449b7c68526f0f5a669852731\">\n                            <div class=\"c-editor-cont\">\n                                <p>We do not allow outside food into the venue, with the exception of birthday cake and take home lolly bags.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_cc5b272f449b7c68526f0f5a669852732\" id=\"tab-block_cc5b272f449b7c68526f0f5a669852732\">\n                            Can I bring decorations?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_cc5b272f449b7c68526f0f5a669852732\" aria-labelledby=\"tab-block_cc5b272f449b7c68526f0f5a669852732\">\n                            <div class=\"c-editor-cont\">\n                                <p>Our party rooms are very funky and fun &#8211; they don&#8217;t need much! Keep in mind we get the party started pretty quickly &#8211; <strong>you won&#8217;t have much time to set u<\/strong>p!<\/p>\n<p><b>Decorations permitted:\u00a0<\/b><\/p>\n<ul>\n<li>Balloon bunches \/ numbers on weights<\/li>\n<li>Themed table cloths<\/li>\n<li>Themed cups, plates and cutlery<\/li>\n<\/ul>\n<p><b>Decorations NOT permitted:\u00a0<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Decorations that stick onto the walls (including using blutack or command stips) *<\/span><\/li>\n<li>Balloon Garlands, large backdrops, props, and stands (these are only allowed with the exclusive mezzanine hire. These items can be set up on the mezzanine area but not in the party room due to safety regulation. These items can be set up 30min prior to your event. Subject to availability)<\/li>\n<li><span style=\"font-weight: 400\">Confetti\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400\">Pinatas\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400\">Silly String<\/span><\/li>\n<li><span style=\"font-weight: 400\">Glitter<\/span><\/li>\n<li><span style=\"font-weight: 400\">Sparklers or fireworks<\/span><\/li>\n<li>Hired chairs and furniture<\/li>\n<\/ul>\n<p><em>*Note: You will incur a damage fee if items are stuck to the wall\u00a0<\/em><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_cc5b272f449b7c68526f0f5a669852733\" id=\"tab-block_cc5b272f449b7c68526f0f5a669852733\">\n                            I\u2019ve got mixed ages. How do I book?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_cc5b272f449b7c68526f0f5a669852733\" aria-labelledby=\"tab-block_cc5b272f449b7c68526f0f5a669852733\">\n                            <div class=\"c-editor-cont\">\n                                <p>We have you sorted! Please book all kids in for the same activity when booking (if unsure &#8211; book all for Climbing as it is limited capacity). The week of the party- let us know how many children of each age \/ activity. We\u2019ll then update accordingly.<\/p>\n<p>Eg.<br \/>\n12x Climbing Party<br \/>\n3x Adventure Play Party<br \/>\n1x Under 2*<\/p>\n<p>*For ages 2 years and under<\/p>\n<ul>\n<li>Meal provided and seat at the table: Book for <strong>Adventure Play<\/strong><\/li>\n<li><em>No<\/em> meal or seat at the table: General Entry Ticket Price<\/li>\n<\/ul>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_cc5b272f449b7c68526f0f5a669852734\" id=\"tab-block_cc5b272f449b7c68526f0f5a669852734\">\n                            Requesting a Party Room                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_cc5b272f449b7c68526f0f5a669852734\" aria-labelledby=\"tab-block_cc5b272f449b7c68526f0f5a669852734\">\n                            <div class=\"c-editor-cont\">\n                                <p>Unfortunately, we don\u2019t take room requests. All our party rooms are gender-neutral.<\/p>\n<p>You\u2019ll be allocated a room that comfortably fits all children (usually with a little leeway for parents). Rooms are allocated to the parties the week of the event once all bookings are confirmed.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_cc5b272f449b7c68526f0f5a669852735\" id=\"tab-block_cc5b272f449b7c68526f0f5a669852735\">\n                            Can I reserve tables?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_cc5b272f449b7c68526f0f5a669852735\" aria-labelledby=\"tab-block_cc5b272f449b7c68526f0f5a669852735\">\n                            <div class=\"c-editor-cont\">\n                                <p>Tables are only reserved after your event IF you have added Playground Access. This table is reserved for 1hr following your event.<\/p>\n<p>We unfortunately don&#8217;t reserve tables during parties. All rooms are allocated to comfortably fit the number of children attending &#8211; with leeway for a similar amount of adults,<\/p>\n<p>If you have a large number of adults attending &#8211; please enquire about Mezzanine Hire (contact us for pricing). *Subject to availability<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_cc5b272f449b7c68526f0f5a669852736\" id=\"tab-block_cc5b272f449b7c68526f0f5a669852736\">\n                            Drinks Tabs                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_cc5b272f449b7c68526f0f5a669852736\" aria-labelledby=\"tab-block_cc5b272f449b7c68526f0f5a669852736\">\n                            <div class=\"c-editor-cont\">\n                                <p>Please set up your drinks tab with your party host or reception on arrival. We&#8217;ll require a credit card or debit card to put in safe keeping as a security- but don&#8217;t worry we won&#8217;t change it until you are ready to finalise the tab.<\/p>\n<p>You can order drinks through your host or cafe.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_cc5b272f449b7c68526f0f5a669852737\" id=\"tab-block_cc5b272f449b7c68526f0f5a669852737\">\n                            Can adults, siblings, or other attendees participate in the activities?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_cc5b272f449b7c68526f0f5a669852737\" aria-labelledby=\"tab-block_cc5b272f449b7c68526f0f5a669852737\">\n                            <div class=\"c-editor-cont\">\n                                <p>We highly recommend booking all participants into the activity at the time of booking. Our centre and activities run on a capacity basis. If you believe that additional people may want to climb on the day this must be pre-booked. We can&#8217;t guarantee there will be spots available on or closer to the day.<\/p>\n<p>Would you like to add climbing for extra guests? Please send us an email at coburg@socialfair.com.au with your existing booking number. Our team will add these for you.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_cc5b272f449b7c68526f0f5a669852738\" id=\"tab-block_cc5b272f449b7c68526f0f5a669852738\">\n                            Do you cater for allergies?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_cc5b272f449b7c68526f0f5a669852738\" aria-labelledby=\"tab-block_cc5b272f449b7c68526f0f5a669852738\">\n                            <div class=\"c-editor-cont\">\n                                <p>Please inform our staff if you are allergic to any ingredients.<\/p>\n<p>We cannot guarantee the absence of allergens in our dishes. While we try our very best to cater to all dietary requirements, cross-contamination can occur in the kitchen and cooking appliances. <em>Eg. chips are cooked in the same oil that items which contain gluten and\/or egg.<\/em><\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_cc5b272f449b7c68526f0f5a669852739\" id=\"tab-block_cc5b272f449b7c68526f0f5a669852739\">\n                            I&#8217;m not sure how many children are attending?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_cc5b272f449b7c68526f0f5a669852739\" aria-labelledby=\"tab-block_cc5b272f449b7c68526f0f5a669852739\">\n                            <div class=\"c-editor-cont\">\n                                <p>You <strong>MUST<\/strong> book for the maximum &#8211; you&#8217;ll be asked to confirm final amounts 3-4 days before your event. If numbers are reduced from originally booked, <strong>they&#8217;ll be removed from your booking. <\/strong>You must provide at least <strong>24 hours&#8217;<\/strong> notice if you have a last-minute cancellation.<\/p>\n<ul>\n<li>If your <strong>numbers increase<\/strong> after you\u2019ve booked please email us at coburg@socialfair.com.au ASAP so we can reserve activity spots (they are limited!).<\/li>\n<li>7 days before your party, you\u2019ll receive an email asking you to confirm the final numbers and food extras.<\/li>\n<li>Final numbers and food extras need to be confirmed 3-4 days before your party at 12noon (Wednesday 12noon).<\/li>\n<li>Final payment is required 24 hours before your party starts &#8211; no further changes to numbers can be made.<\/li>\n<\/ul>\n<p>Note: parties are based on activity capacity limits. If you are looking at having more than 25 children attending, please send an inquiry to our team to discuss options.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_cc5b272f449b7c68526f0f5a6698527310\" id=\"tab-block_cc5b272f449b7c68526f0f5a6698527310\">\n                            Can I order more platters on the day?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_cc5b272f449b7c68526f0f5a6698527310\" aria-labelledby=\"tab-block_cc5b272f449b7c68526f0f5a6698527310\">\n                            <div class=\"c-editor-cont\">\n                                <p>All platters need to be pre-ordered.\u00a0We can&#8217;t guarantee the kitchen will have capacity and\/or stock to provide any additional platters on the day.<\/p>\n<p>Additional drinks can be ordered through the cafe or your party host.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_cc5b272f449b7c68526f0f5a6698527311\" id=\"tab-block_cc5b272f449b7c68526f0f5a6698527311\">\n                            Can the kids use the Adventure Play in a Climbing Party?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_cc5b272f449b7c68526f0f5a6698527311\" aria-labelledby=\"tab-block_cc5b272f449b7c68526f0f5a6698527311\">\n                            <div class=\"c-editor-cont\">\n                                <p>Adventure Play is NOT included in Climbing Parties<\/p>\n<p>Extend your party fun by pre-booking <b>ADVENTURE PLAY<\/b> :<\/p>\n<ul>\n<li>$15pp inc Grip Socks for all (if pre-booked for all children- must be added on at least 24hrs before your event.)<\/li>\n<li>1 hour of Adventure Play access<\/li>\n<li>Grip Socks for all children<\/li>\n<li>2 hr reserved table for your guests<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                \n                    <li>\n                        <button class=\"accordion__title\" aria-controls=\"panel-block_cc5b272f449b7c68526f0f5a6698527312\" id=\"tab-block_cc5b272f449b7c68526f0f5a6698527312\">\n                            Bringing friends, but not booking a party?                        <\/button>\n                        <div class=\"accordion__content\" tabindex=\"0\" role=\"tabpanel\" id=\"panel-block_cc5b272f449b7c68526f0f5a6698527312\" aria-labelledby=\"tab-block_cc5b272f449b7c68526f0f5a6698527312\">\n                            <div class=\"c-editor-cont\">\n                                <p>We recommend a birthday party for participants of 8 or more.<\/p>\n<p>If you choose to have a little group gathering &#8211; please note the following before booking:<\/p>\n<ol>\n<li>Read the Terms and Conditions.<\/li>\n<li>Read through activity Safety guidelines and restrictions.<\/li>\n<li>Pre-book your activities &#8211; spots are limited!<\/li>\n<li>Book a table<\/li>\n<\/ol>\n<p><strong>Food<\/strong><\/p>\n<p>You can order food at the cafe. You can view the menu here.<\/p>\n<p><strong>Decorations\u00a0<\/strong><\/p>\n<p>You can bring a small bunch of balloons on weights. No other decorations are allowed.<\/p>\n<p><strong>Cake<\/strong><\/p>\n<p>You are allowed to bring 1 x cake (or celebration item equivalent eg. donuts, cupcakes etc)<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                        \n                                <\/ul>\n            \n        <\/div>\n    <\/div>\n\n    \n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":191,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-195","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs - Social Fair Coburg<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/socialfair.com.au\/coburg\/about\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - 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